Regarding the Grand web templates – we have just had a quote for a redesign but it is not in line with expectations so we are looking at an in-house update via web dev team and will provide update and timings in due course. We will confer with you as changes are ready to be made.
For loyalty – I am meeting with Arthid and this afternoon to discuss the corporate booker programme and we hope to pick up the pace on the project from there and get buy-in from stakeholders at corporate to secure funding for the tech work that needs to take place. Again, we will update asap but the wheels are in motion and we would like to have a renewed booker programme available by the end of the year.
I like the way you are broadening your advertising reach and content, I would strongly advise an online advertising programme to stimulate direct online bookings, especially via social advertising and this is something Pierre will be able to support you on asap.