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Suppliers are not responsible oraccountable for shipping MAAN‐owned containers back toMAAN. The only form of contract in place is a BOL used tolegally exchange the assets. Information pertaining to thenumber of containers that are sent from MAAN and thenumber received at the supplier is not communicated. The lack of timely communication concerning quantitiesarrived at the suppliers does not allow MAAN to holdanyone liable for the damage or loss of containers.MAANʹs current list of containers and quantities isapproximately two years old. The list is inaccurate becauseMAAN has neither an identification system nor a trackingsystem. Containers are continuously lost and replaced bynew ones. When the supply of containers is low, an orderis placed for more containers to be manufactured. MAANalso lacks a viable cost‐tracking method to document howmany new containers have been ordered. Problems directlyrelated to the 3PL also exist. Containers from severalsuppliers look similar, so distinguishing MAAN containersfrom others may be difficult. This visual difficulty mayresult in shipping the incorrect container to the suppliers.Due to the lack of formal job procedures at the 3PL,occasionally MAAN containers are misplaced.
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