Dear Mantana,
I've just sent you an email but immigrés to inclure the amount. So please find the updated amount.
You have been informed by the seller that the item we ordered can't be delivered as the product is not in stock.
Please be informed that's the first time we order from Cdiscount and it has been a very disappointing experience. As the item purchased was meant for as a birthday present but everything has been missed as we couldn't receive the product in time, despite that the order has been confirmed.
The seller and even Cdiscount never contacted us in advance to inform us, it was after asked about the delivery that the information has been given to us. I hope you understand our huge frustration and disappointment.
The item purchased was purchased with my UK credit card and has cost exactly 92.72 GBP
The seller said we'll shortly receive a refund, I'd like to be sure that The exact amount of 92.72 GBP will be refunded and we would like to know when we should expect this refund.
We would appreciate if you could confirm the information quickly.
Thank you.