On today we talk by phone with Ms.Narerat about we must have Kuehne+Nagel edit Name “NOVARTIS (THAILAND) LIMITED “ on DO manifest with TG port, but she answer me “ no duty of Kuehne + Nagal” to edit name on DO manifest. But you are Forwarder of us and you are receive DO with TG ,which you not checking Name on DO manifest before receive it. Then you throw the responsibility to us, And this is your service or not?
Next time when we have import shipment for NOVARTIS (THAILAND)LIMITED , why we must deal with Ms. Narerat .Can we change to other people support ? Anyone can response us better than her because of she is very bad service and not help support shipment and sound tone hardened. When we have discussion with her, never get a correct information for help support and bad talking.
We are shipping company and we are NOVARTIS agent to clearing for any shipment rerated.
We need to make good relationship not bad relation