· Build and Revise IT Infrastructure in accordance with Business objective and IT Strategy
· Monitor and Control IT Infrastructure quality services to comply Contract / Standard / Services Level Agreement
· Monitor, Manage and Control resource utilization of IT Infrastructure to achieve efficiency and effectiveness
· Provide support, analysis, and evaluation services providing by IT Infrastructure service providers
· Coordinate and resolve IT Infrastructure problems together with end users and service providers
· Ensure the IT Infrastructure compliance to KBANK IT architecture direction