a) flavor: lighter flavor are popular
b) image: effective advertising attractive packaging essential
c) ingredients: all ingredients must be pure and information should be provided on packaging
d) package/portion size: sizes are generally much smaller than in the U.S.
e) price: although we are not aiming for the lower end market, prices should be no higher than those for our main competitors
f) etiquette: outside the home, Thai consumers prefer to eat ice cream at the point of purchase; eating in the street is generally not acceptable, although this is changing