There must be clear plans that enable the business to align its activities with them and everyone must be satisfied with the mechanisms used.
Release and deployment management aims to build, test and deliver new or changed services successfully into the production environment within required timescales and with minimal disruption to existing services.
The purpose is to ensure that consistent and integral release packages are deployed in line with agreed policy and with plans agreed with the customers and stakeholders, and that this takes place under full and effective control. Any associated business and business process changes, including training and skills transfer, must be managed to take place in a timescale that is aligned with the release timetable.
The objective is to ensure that there are clear consistent plans that everyone understands and follows, that releases are managed efficiently and effec- tively through to deployment and use and that the new service and supporting