I am rather disappointed that nobody has got back to me regarding this.
I have no idea why this takes so long to resolve?
I have been to Intercontinental to speak with them there.
They understand my frustration, but say that I need to resolve this with True Arena.
I have two friends............
One paid 27,000 baht at Intercontinental and he can use both gyms and pool
One paid 30,000 baht at Intercontinental and he can use both gyms and pool.
I have paid 30,000 baht to True Arena, which I understand is owned by Intercontinental?
So surely this would be very straightforward to arrange for me to use both also?
I ask you respectfully to resolve this matter urgently please.
Yesterday, I gave my e mail to Reception for the Sales Manager, but I have not heard from that person eiher.
So please, can we resolve this?
I would love to be able to use the pool at Intercontinental and spend money in the restaurant with my discount.
I have much time spare, and this would make my life in Hua Hin so much more enjoyable.
I would obviously continue to use the superb gym at True Arena and dine in the Restaurant from time to time.
I thank you in anticipation.