1. Is it possible do the clearance for this shipment again? I remember that we have done this before in December last year.2. If you can’t do the clearance, please ask DHL on your side to do return shipment as they may need some information or some document from your side. And returning cost should absorb by you.3. Please confirm us for outstanding orders. Would you like to cancel or will you ask SFL to place order to us? If you want to cancel orders, there is cancellation charge on it.