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Managers at different levels of a company affect their employees’ morale and desire to stay in different ways, this paper finds. In fact, employees’ motivation and retention are more influenced by supportive executives in senior leadership positions than by a similar-minded immediate boss, confirming the trickle-down effects of visionary and compassionate leaders and the immense value of CEOs who have star power.
Supportive managers can be beneficial to an organization on a number of fronts, prior research has shown. These leaders can increase employees’ satisfaction and willingness to do extra work, while decreasing turnover and the costs of hiring and training new
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