Our results indicate that when employees complete their tasks, and voluntary and actively assist
others, this will simultaneously enhance their product quality. We therefore recommend that companies
take advantage of management methods and their corporate culture to reinforce employee OCB, which
will achieve product quality.
In regards to further academia, because this study only examined three types of leadership, we
recommend that future research compare additional leadership styles, and also add other factors that may influence performance, such as creativity, individuals’ skills, and values, to see if this will yield
different results.