.Relating table 7 to sustainability and the findings from
this research it could be argued as organisations move
from bureaucratic either through understanding or
proactive to generative a more continuous, systematic
approach to improvement is developed along with
conditions of readiness so by supporting greater
sustainability. In terms of the case study organisations
for this paper referring to the summary of the cases in
this discussion it could be argued that Pottery is
‘Bureaucratic’ as the focus is on isolated department
improvements with little recognition of the conditions of
readiness (customer, process view, capacity and
demand and strategy and engagement) related to Lean.
Ring is ‘Understanding’ as it supports a Lean
organisation approach but the focus is on an
improvement team (CCU) developing and implementing
the approach through individual projects rather than the
staff who are involved in the service delivery. Iron is
also ‘Understanding’ as there are mixed approaches
across the divisions but some recognition and
development of the conditions of readiness to develop a
wider understanding of Lean.