Results (
Thai) 2:
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understanding of different leadership styles and the characteristics of effective leadership
• knowledge of the principles of teamwork, including characteristics of effective teams,
organization of teams, potential team problems and the benefits of effective teamwork
• understanding of the role and theories of motivation and its application to different workplace
contexts
• knowledge of organizational structure and group dynamics
• knowledge of legislative issues that impact on team management, including Equal Employment
Opportunity, diversity, anti-discrimination and unfair dismissal
• understanding of and ability to establish performance appraisal systems and procedures
• knowledge of and ability to apply the principles of time management
• knowledge of and ability to apply conflict management techniques
• understanding of enterprise training requirements and processes
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