From day one, On- the-Job Development (OJD) supports individuals to learn their own jobs to a level of expertise where they can support the development of others.
All employees are multi-skilled and so broaden their knowledge and optimise production flexibility.
Also, employees are involved directly in running the Toyota Production System. They are given the responsibility for the quality of their own role in the production process, passing on only good work to the next stage on the line which they see as their ‘customer’.
Each occupational classification within the company has a structured development path with clearly identified courses to develop employees’ skills and provide a pathway to the next level within the company.
Courses offered are a combination of Toyota Way Development, Technical Development and Management Development. The company offers financial support for employees who wish to complete external education to support ‘life long learning’.