Dear Khun Konkamon,
Please be informed based on the e-mail from Jelmer de Boer, Claims department from AIG Netherland was advised the client that this claim has to be submitted locally in Thailand.
Pursuant to our phone conversation with Khun Anyapatch this morning, Claims department will check with Product Tower regarding attached policy to assist the insured regarding this claims.
Should you require further assistance, please do not hesitate to contact us.
Regards,