Perhaps this is a given in the manufacturing world of สายธารคุณค่า Mapping
(VSM), but the concept of simplifying job duties and tasks can also be a big
winner for the transactional สายธารคุณค่า. An extremely powerful question to
ask team members and employees within the สายธารคุณค่า is, “What can we
stop doing right now that will have zero negative impact on the process and
customer?”
For example, it is amazing how many unnecessary signatures can be eliminated.
Reducing the number of signatures not only eliminates unnecessary processing,
but also can eliminate very large blocks of time wasted while waiting
for those signatures. Another great example is eliminating 100% audits of clerical
staff work. Instead, use the best methods from numerous other sectors to reduce
audits to a meaningful level, and generate a real return on the time and effort
invested.
Mapping teams should leave no stone unturned in their quest to simplify
transactional employees’ jobs. It does not take much in the way of eliminating
tasks that employees view as a waste of time and effort to create strong advocates
of the methods used in สายธารคุณค่า Mapping and the projects that come
out of these maps.