Study skills teachers reported on their situation in relation to the support provided to USP students studying at a distance and what they personally did to assist their students in developing their listening skills. Support provided for these students studying at a distance, however, differed from centre to centre. Wendy, the tutor based at the Labasa centre in Fiji, travelled to remote areas and outer islands to conduct her tutorials. While in Lautoka, the other centre in Fiji, the students enrolled in the study skills course travelled from nearby towns to attend the tutorials. Similarly, Judy, the tutor based in Vanuatu, conducted tutorials only for those students in Vila area; however, she did not travel to the outer islands to conduct tutorials. Those students who attended centre-based tutorials were the ones the teachers knew better. During the interviews, the teachers tended to focus on those students they had contact with, and thus they tended to describe their experiences based on teaching those students they had actually met.