PR objectives should be meaningful, reasonable and quantifiable. While the focus of this paper
is on “measurable” objectives, it is just as important for objectives to matter and to be within reach.
In setting proper objectives, it is important to understand three widely-accepted results of public
relations activity: outputs, outcomes and business results. However, it is not always necessary to
set objectives for every type of result, only for those metrics relevant to a specific project or activity.