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Dear Werner Pfeiffer,
We would like to express our sincere apologies for any inconvenience you may have experienced from our services and our limited access for deposit payment.
Due to our hotel policy of room reservation, a room deposit fees is required for guarantee the room because we have a limited number of guestroom on booked date, sir. The payment of room deposit can be made by bank transfer in advance only.
We are pleased if you could contact your local bank to correct the wrong account name.
(Account name:Guntanat Supmechai)
We also were informed by Bangkok Bank in Thailand today that the remittance of EUR 139 is still unsuccesful and should be corrected before 9 January 2015.
After complete to correct the account name,please kindly attach us a copy of revised bank slip. We shall send you a hotel confirmation voucher immediately.
Sincerely yours,
Reunrimnam Resort & Hotel
Management Team
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