4.1. Requirements for the Tool
The requirement for the modeling tool to support inter-organizational process flow adjustment can be
described as follows;
y Each employee can recognize and accept the process flow of the main business processes: the process of
the part of the business for which they are responsible, and the process of other sections are connected by
a detailed process layer, and employees can discuss the process while tracing it with a finger. By these
functions employees (end users) and information system staff can communicate easily and help the
adjustment process effectively.
y Process components (hierarchical groups) can be easily seen: this function helps to maintain business
process efficiency and also helps in standardizing business processes.
y The effect and influence of business process change can be seen by sections (from the management view
and the employees’ view): by this function, relocation of human resources can be optimized from the
viewpoint of overall process optimization.