The hotel has several awards on display in the lobby for being a smoke-free hotel. Despite that, we had people smoking at the table next to us at multiple occasions. The bathrooms have no child-lock on the shower and bathtub faucets, and can easily burn children severely. Monkeys are abundant on some days, and while the hotel told us they were harmless and friendly, we actually met other guests who had been bitten and needed rabies shots. We experienced monkeys coming up to our table and aggressively stealing our drinks and snacks. Initially amusing, it quickly turned scary when the monkeys became aggressive towards our child. The location is spectacular, and the breakfast is the best hotel breakfast I've had. Our other meals felt overpriced and the non-thai food was not up to par for a five-star hotel.