Being Polite in English customer in shop example
Customer walks into a shop.
You say – Hello how may I help you today ?
Customer says – I would like to buy some clothes please.
You say – Certainly sir ( polite for man)
Or Certainly Madam (polite for a woman)
Please come this way (politely directing to the clothes area)
If you give me an example of problem in writing, that applies to you, I would like to help you, later when suitable to you.
I have a meeting in one hour and will be offline for a while, bye.