You have opened a case for this transaction
We're sorry there was a problem with your purchase. The seller has been notified and a case has been opened for you in the Resolution Center.
We encourage our sellers to do their best to work things out directly with you. Please wait for the seller to respond to the case before taking further action.
If the seller doesn't resolve the problem by Aug 11, 2014, and your purchase is covered by eBay Buyer Protection, you can ask eBay Customer Support to review the case and make a final decision.