In order to improve work activities, you need to monitor activities, trends and developments and
invite others to come forward with their suggestions for improvements. You need to plan the
change, check people’s understanding and commitment to the change and monitor the
implementation of your plans to ensure the intended improvements are achieved. You also need to
ensure that work quality is maintained to an acceptable standard during the period of change.
In order to recommend improvements to organisational plans, you need to support your
recommendations with reliable information and check that these recommendations support your
organisation’s mission and objectives. You then need to present these recommendations to relevant
people and discuss them positively and constructively.