Office / Organization American Citizen Services/Consular Section (ACS/CONS)
Job Descriptions: • Assist routine American Citizen Services processing during post’s peak season, working with customers; • Perform case intake and document screening for notary services and passport applications, working with customers; • Assist in emergency American Citizen cases as assigned including inventories of estates and personal effects and assisting with visits to hospitals and other locations; • Assist in translation during visits outside of the office; • Maintain files and carry out special projects related to improving unit efficiency; and • Assist in taking phone calls as needed.