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In online shops, many recommendation systems are used to improve a conversion rate(Kamishima et al 2006). The conversion rate is a purchasing rate for visitors. If we canrecommend products that users are requiring or searching, we achieve a high conversion rate.In general recommendation products are selected based on neighbor users defined according tosimilarity among order histories or users’ demographic information registered previously(Linden et al. 2003, Auer et al. 2002 and Gittins et al. 2011). The neighbor users are users whoare considered to have a similar preference to a target user. Hence, it is important to findcorrect neighborhood in the systems. However, there is a problem that we cannot defineneighborhood for new users who use the site for the first time or have never purchased anyproducts since we cannot define similarities between the new user and another user. Thisproblem is called a cold start problem (Sahebi 2011, Zhang et al 2010).In this paper, we overcome the cold start problem using access logs in an online shopinstead of order histories since the access logs are obtained more easily. Our aim is to defineappropriate neighbor users from access logs and predict new users’ intents. However, accesslogs are not reflective of the user’s preference directly, compared with the order history. Forexample, a user just browses various products according to temporary interests in some casesand compares a few products to decide what to buy according to some concrete interests. Sothe access logs include some access logs not related to user’s purchase as noise. Then, we payattention to access logs of user’s review processes on their purchasing, since the processessure to have specific intents. And in order to capture user’s various intents using web pages wepay attention to common pages in access logs of users who ordered the same product or thesame category. This is because that we consider that web pages visited by many customers ontheir purchasing processes have an effect on the purchasing of the category-specific.Concretely, we construct a network from the access logs. Evaluating the network, we obtainimportant web pages which are highly relevant to customers’ purchase. In this paper, we usePageRank algorithm (Page et al 1998) to select these web pages and call them“Characteristics Pages; CPs” (Koketsu et al 2012). Using CPs in each category, we make afeature vector which elements denote whether the user visited the CPs or not as the user’sprofile. In experiments we estimate neighbor users of new users by calculating similaritiesamong users’ profiles. And we predict the category of product which the new users willpurchase to examine the efficiency of our proposed method. From experimental results incategory prediction we found that there were some categories in which the proposed methoddengan benar dapat memprediksi kategori produk yang sebenarnya pengguna baru dibeli, kami mengkonfirmasiefektivitas positif metoda yang diusulkan sebagai salah satu solusi untuk masalah mulai dingin.
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