This survey also made me think about my preferred method of communication and the rationale for using it. By and large I choose email because of its time management benefits. I can return emails efficiently during scheduled blocks of time.
Using email prevents me from being interrupted with non-urgent calls and text messages. I can type 5-10 times faster on my computer keypad than my cell phone keypad. It allows me the flexibility to return emails early in the morning or late at night. So, for me email is the most convenient and productive way to communicate. But at the same time, I am careful not to be so dependent on email that my important relationships suffer. For this reason I am intentional about calling and getting together with people periodically. Theirs vs. Yours When I build relationships with people, I use their preferred method of communication.
Then as appropriate, I transition the bulk of our communications to email, since it is so much more productive. I use the words “as appropriate”, because in a sales environment, a client’s preferences should always be followed as much as possible. - See more at: http://www.littlethingsmatter.com/blog/2010/03/17/preferred-methods-of-communication/#sthash.b0gkEjzL.dpuf