Your spa has one chance to make a great first impression with spa-goers. As such, the professional appearance of the spa receptionist or front desk staff who greets them is key. 'First impressions are crucial in any business, and a uniform sets the mood for an establishment' says Agnes Dalisay, founder of Chi Conture Uniforms. Properly fitted uniforms help spa-goers set high expectations for their visit. 'When the guests see the staff in clean professional uniforms, they know the service and experience is going to be professional' says Tricia Avery, spa at the Hotel Madeline. It starts with how everybody looks.