just had a message back from james: Hey mate Bonny is on this, I'm dealing with secondhand information as I didn't speak with anyone at the office. I don't want you to be out of pocket but I don't want to be out of pocket either! It'll work out I'm sure. Bonny will send you a message
Bonny is his girlfriend
maybe best if you (or perhaps Tanya with your help if English is a problem) calls her, otherwise could go back and forth forever their number was: 0988356141
sorry for the headache - i should have just listened to you before when i left