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Universities have long been recognised as avenues for teaching and learning, research and discovery,as well as providers of services to the society through the application of knowledge. To strive for academicexcellence, it is imperative for public universities to become a learning organization. This can be done by theknowledge management process to drive their future value and to enhance their organisational performance.Hence, this paper adapts the studies of Watkins and Marsick (1993; 1996) and Hernandez (2000), to develop acomprehensive research model which examines the relationship between learning organisation and knowledgemanagement process of tacit knowledge in a public university in Malaysia. The objective of this first phase ofresearch project is to explore the components of seven dimensions of the learning organisation and the transferprocess of tacit knowledge which are deemed important factors to influence the knowledge performanceimprovement of a public university. A survey questionnaire was employed as the main instrument to collect datafrom the academicians in this university. The empirical findings of this study provides an initial step forwardidentifying the relevant dimensions of a learning organisation and the effective knowledge management processof tacit knowledge which drive the organisational performance of a public university.
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