All the described methods were
compared using different criteria: standard,
simple to use, requiring zero additional cost and
resource, respecting quota requirements, less
time-consuming exercise, total cost of
producing the schedule, fulfillment of
preferences, priority admitted to seniority,
equity in terms of balance of the non-desired
assignments, and ergonomic rules that have
positive impact on their quality of life at work.
All criteria in the quality field are ranked
from the most to the least important one
according to our comprehension of the problem
and interpretation from our interviews with the
clerks. One has to recall that this ranking is not
a formal one since clerks use very subjective
criteria each time they consider one particular
preference and nurse.