Base on the result, the main comment that we received from customer which need to be improved is the variety type of food in our café. As we are the small café the space and equipment in kitchen are limited, so there are only the easy cooking process can be done in our café, but we still can create the new menu that we can use the similar ingredient and similar process to cook. After, we received the feedback survey, we discussed the comments from customers that have help us to improve our product and service and finally we come up with new menu that will be used in our café in the next 2 weeks. As this problem, we have already been discussing among out staffs and boss on the new menu, therefore it is very quick to put the action in place that will be in the same way as customer comments.