Regardless of the source from which employees are recruited—internally or
externally—managers play a key role in expanding the talent pools of the firms.
Good managers listen to their employees’ aspirations, act as coaches, identify their
strengths and areas for improvement, and offer them continual feedback about their
performance. They also ensure employees receive training and are provided with self assessment
tools and information about the organization and possible career paths
within it. Compared to recruiting, helping employees grow and working to develop
their skills is a more proactive—and strategic—approach to systematically expanding