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On behalf of CSIA, I would like to thank you for being the coordinator for the Centara Grand and working so well with Paul Harris of Ninehills who was working on behalf of the CSIA delegates who stayed at the Centara Grand.From all reports from the delegates, they were most impressed with the service they received from all the staff who were always very helpful and willing to assist when necessary.All the arrangements went very smoothly and you and your team are to be congratulated on a job well done.From a personal perspective my wife and I had a most enjoyable stay at the Centara Grand and could not have asked for a better place to stay. Everything was absolutely top class, and we enjoyed some delicious meals in the various restaurants there. We were also impressed with the spectacular views from your roof-top restaurant.The service was Excellent including the housekeeping. The Concierge, Mr Sawat, was particularly helpful and he arranged transport for us- including our return trip to the airport- to go to various places and helped my wife decide where to go and what to see during the time I was involved with the meetings on the Thursday and Friday. All the staff at the hotel were wonderful and always greeted us when we went out or returned to the hotel. They were really special and made us feel so welcome. We really felt they were our friends by the time we had to go home! We would appreciate it if you would convey our thanks to all the staff for all they did for us.My wife and I spent an additional four days in Bangkok and had a wonderful time travelling on the “Sky train” for the most of one day, visiting temples and shrines and also the “open market” which was open over the week end.However the highlight of our trip was to see the show “Siam Niramit”. Words cannot describe fully the impact this has on the viewer and it gave us an insight into Thailand’s art and culture heritage. The special effects and the costumes were breathtaking.
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