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MOF-KTD OptionsTherefore, the available options to the MOF-KTD are in relation to the procurement andoperation of the hardware equipment and software solution.The main technical options regarding the procurement relates to MOF’s decision to procureitself the required additional hardware and third party software needed to support the eServices-ITAS or to award the procurement to an integrator larger contract. We recommend the later.The options regarding the operation of the solution relate to MOF’s decision to operate andmaintain the required eServices 24/7 environment or to outsource its operation andmaintenance to an external contractor. We recommend that MOF keeps and provides thatservice.As for the dozen of services related to the implementation of an eServices-ITAS solution (fromconfiguration and training to maintenance and support), we recommend that MOF-KTD includesall of them in an integrator contract.Regarding the make or buy aspect, the bank concludes that the risk associated with softwaredevelopment is larger than the one associated with selecting and implementing a COTS.Therefore, in consideration of all the above, MOF-KTD options are:
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