Most superintendents agreed that some form of preservice preparation would have been beneficial. Nearly one-third (31 percent) stated that a detailed job description would also have been very helpful. According to the interviewed superintendents, the Ministry remains the major source of assistance for the superintendents six years after its inception, and most cited it as "the most beneficial source at all levels". Although the Ministry was perceived as a major source of assistance, the superintendents experienced difficulty identifying the official who could provide the assistance. "It's difficult to know which Ministry official to address when you need assistance because clear roles and job descriptions have not been delineated," stated one superintendent. Nearly one-third (31 percent) also considered their colleagues at the office, especially heads of departments and supervisors, as an important source for assistance.