The knowledge management framework that was considered for this
exercise consisted of three layers:
• The core processes of policy development: these processes
represent the organizational context in which critical information
Even before knowledge maps had been generated, this exercise
allowed the identification of knowledge assets and resources as well as of the
knowledge gaps and weaknesses in policy-making. It was able, for example, to
verify that the main knowledge assets and resources for DOH policy-making
are health sta, information systems, databases and health research. These
knowledge resources are being used for policy development. However, gaps
were also identified, such as: incomplete, outdated or unreliable databases;
insufficient reports on the monitoring of implemented policies; absence of
a systematic approach for linking research results with the core processes
of policy-making; and lack of systematic diagnosis and documentation
of best practices in the field. Furthermore, there were areas of weakness
in professional knowledge, which highlighted the need to improve staff
capability for policy analysis and political mapping, as well as their skills in
professional legislative lobbying and negotiation.