Dear Ally,
I think your staff is stealing !
Every container we double check all stock to make sure we deliver the right amount.
The same with the last container and all was exactly the same numbers as we invoiced and
again you tell us that 2 boxes were short delivered ? This is strange !
2 containers ago, we loaded 2 boxes of Dutch waffles extra in the container, on purpose.
No reaction came from your warehouse, how come ?
I am not sure how i can solve the problem because problem is in your warehouse, not in ours
because all stock is custom made, we don't take waffles from stock, we don't have stock.
Regards