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In terms of the core processes from knowledge creation to sharing, this first phase of the mapping process also revealed some inadequacies which included weak monitoring and evaluation systems and limited documentation of “lessons learned” and good practices. There were also serious Laws in knowledge storage. The responsibilities for maintaining, updating and assuring the integrity and quality of the existing databases in the various technical fields and DOH units were not always adequately defined. In addition, procedures and methods to make tacit knowledge explicit were weak: no expertise database or mechanisms to preserve the knowledge of staff or experts leaving the DOH have yet been institutionalized.
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