But we cannot see it clearly from the eBay message attached photo. We are so sorry for the inconvenience that we brought to you. Would you mind attaching a photo of the SKU number (like SKU137240,it is pasted on the plastic bag which packs the goods.) and also the item itself. Please send the photo from your email address to ours email address (ouyoup@fivestarslike.com) (ouyoup at fivestarslike dot com ) And then contact us by eBay message again.( to tell us what is your email address that you used to send photo)
After that,we will work out a satisfactory resolution for you soon, is it OK? Looking forward to your early reply.
Best regards.