The Gold Standard Award recognizes an elite group of Ladies and Gentlemen, at all levels, who exemplify exceptional service and a commitment to our Company philosophy. Nominations are submitted by Ritz-Carlton hotels, clubs, and residences on an annual basis. The outstanding achievements by those selected as Gold Standard Award winners are acknowledged globally. Award winners are selected based all on their ability to consistently and positively impact Guest Engagement, Employee Engagement, Community Footprints, and enliven our Key Success Factors. Gold Standard Award winners are also considered as nominees for the J. Willard Marriott Award of Excellence.