Labout-intensiveness
The more complex and the more unique an event is, the more likely it is to be more labour-intensive,both in terms of organization and Of operation. The organizational issue relates to the need for relatively complicated planning to enable the service delivery to be efficient, or put more simply. for the event to be a good one (this is why some events may be outsourced to event management companies, caterers or other types of event suppliers). The uniqueness of this type of service implies a high level of communication tween the organizer and the event manager. Such a high level of communication and planning will take time and effort, even where the event may be repeating a well-known formula. or operating within a common framework such as a conference. The operational element may also require high levels of staffing in order to deliver the event properly. A banquet for 300 people will require not only food service staff, but bar and drinkes staff, kitchen staff, manawrnent and perhaps support staff,such as cloakroom attendants,cleaners and staff. to set up and break down the room. Staffing needs are also likely to peak at certain times. In the case of the banquet, peak staffing will take place at service time, but a long sequence of preparation and closedown has also to be taken into account.