On arrival to our hotel we were informed to meet with Buffalo Tours a Mr Ray at 10.15am the next morning, the next morning Mr Ray was not there a woman attended. She informed us that no tours had been booked for
that night and that the Phuket tour was not confirmed. With that she told us that WE had to ring “our people" and sort this problem and left!
We did attend Simon Cabaret that night after all the phone calls but we were seated upstairs by ourselves because we hadn’t booked VIP, there were spare seats everywhere downstairs, very disappointing.
Unfortunately Sarah was ill on the morning of the Phuket tour so I rang and informed them and are now wondering if there was any sort of refund due to illness?
The driver back to the Phuket airport was extremely aggressive and used a lot of speed at times which was frightening he also seemed ill and coughed and swallowed all the way!!!!!!!
I personally would NEVER use Buffalo Tours again their drivers do not seem to be accredited with identification in the cars unlike most of the other taxis that we used during our stay, if they are it certainly isn’t displayed.
We did have a lovely holiday apart from the disappointment at times as stated above, and thought that this feed back might help other people in the future.
Thanks
Lee Smith