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Parties to ICT transactions must anticipate the rightmeans to resolve potential disputes out of court in atime- and cost-effective manner to avoid lengthy andcostly court proceedings. The experience of the WIPOArbitration and Mediation Center demonstrates thatmediation and arbitration leave ample space for the partiesto settle their disputes and to achieve results tailoredto the special circumstances of their relationship. Thisarticle presents first a comparison of cost and length oflitigation of ICT disputes (I.) before exploring in detailthe key features of the WIPO mediation and arbitration
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