The concept of solving a problem by performing a project is Service Excellence Tax Office, which is scheduled for development process and development work together to deliver excellent service to people in authority. It will focus on how to develop the personnel continued to be a good employee. There are people with talent and commitment to integrating the concept of improving the quality of public sector management development. Adjusting the working paradigm of Government. The Act Government news is the basic principles of good administrative affairs, the nation, and the customer relationship management on principle (CRM: Customer Relation Management) in order to raise the service level of the tax authority, to have a good service image, concrete service role from a passive aggressive and deliver as a service to meet the needs of the public service, each recipient. When having undertaken until all aspects are ready for the service rendered.