As a
result, upper management in the targeted financial institution decided that due to “(a)
growing labor shortages, (b) a more competitive business environment, (c) tightening
budgets, and (d) a continued evolution towards a high performance organization” the
financial institution needed to take the following steps:
1. Identify and systematically integrate a set of core competencies across the entire
organization to provide a common link for Selection, Education and Organization
Background of the Study