Results (
Thai) 1:
[Copy]Copied!
To beat your competitors, are you devoting more than 50% of your capital expendituresto information technology? If so, you’re not alone. Businesses worldwide pump $2 trilliona year into IT. But like many broadly adopted technologies—such as railways and electrical power—IT has become a commodity. Affordable and accessible to everyone, it no longer offers strategic value to anyone.Scarcity—not ubiquity—makes a business re- source truly strategic. Companies gain an edge by having or doing something others can’t have or do. In IT’s earlier days, forward-looking firms trumped competitors through innovative de- ployment of IT; for example, Federal Express’s package-tracking system and American Airlines’ Sabre reservation system.Now that IT is ubiquitous, however, we must focus on its risks more than its potential strate- gic advantages. Consider electricity. No com- pany builds its strategy on its electrical usage— but even a brief lapse in supply can be dev- astating. Today, an IT disruption can prove equally paralyzing to your company’s abilityto make products, deliver services, and satisfy customers.But the greatest IT risk is overspending—put- ting your company at a cost disadvantage. The lesson? Make IT management boring. Instead of aggressively seeking an edge through IT, manage IT’s costs and risks with a frugal hand and pragmatic eye—despite any renewed hype about its strategic value. Worrying about what might go wrong isn’t glamorous, but it’s smart business now.
Being translated, please wait..
