Dear Arjun,
1. Thanks for sharing the info and given a better picture of what happened. Admit that our Ops is bit loose in monitoring the containers, hence, we have came out with new idea to track and trace this containers. Currently we in the process to locating all the containers and we have put one dedicated staff for this.
2. Noted of the miscommunication between TML and BPR. Next Thursday, we will have a meeting to close the gap and set-up a better process and understanding between the 2 parties.
3. Frankly, we not aware of morning pick-up from SNS. Previously, we enter afternoon at SNS due to avoiding long waiting period for loading. Since this is the current process, BPR and TML need to revisit the current plan, which to be done during next Thursday meeting.