Serve as clerical support to supervisor and team members to assist with documenting department numbers and providing production forms. Act as liaison to other Express Scripts Departments. Pick up incoming work from designated area and documents carry over and incoming work for all departments. Drop off completed work and off site storage to the mail room on a daily basis. Pick up incoming work from designated area. Document information on a spread sheet for carry over and incoming work for all departments, Act as a liaison between data entry techs and drug interaction pharmacist to research and resolve prescription order problems. Drop off completed work and off site storage to the mail room on a daily basis.
Provides production on a daily/weekly basis to the supervisor and lead, Distributes to the staff, Identify repetitive problems or issues and recommend process improvements. Contacts the service center for any system problems