Policies
The Business has very few policies, all related to customers’ orders and
promises regarding customers’ privacy. There were no other written policies or
procedures.
Employees, who are always casual labor hired for the short term (when the
Business gets a huge rush or the owner is otherwise getting behind), work under the
owner’s direct supervision, getting orders filled and out. They do not get or require keys
or logins to the computers: when an employee is working, the owner logs herself into all
computers that require it.